Repco Auto Parts Malaga

Terrible customer service from girl behind counter! I recently had car problems & went to Repco in Malaga to purchase the part. Girl at counter advised they didn't have the part but Morley had 4. I asked if she could please call & confirm , she answered with 'They're showing 4 , you'll be right ' ( There were 3 people behind the counter & no other customers so it wasn't busy for her to be able to make a call ) We drove to the Morley store & unfortunately they did not have the part I required as the girl hadn't even done the rego check to confirm which part was required. Balcatta were showing one, so I called the store to confirm & yes they had it however it was close to closing time so we now had to wait for the next day which was a bit annoying as I wasn't able to drive my car to work the next day. I work in retail & will always call the store if I am sending a customer there way, it's good customer service & prevents frustrating situations such as this.

Wow what to say? Problem🥲 Went through KFC d/through & ordered & therefore had to wi d the window down via my d/side button. Everything was going fine until I tried to wind my window back up & noticed that the button had a loose feel to it & the window was not going up @ all. Answer🙂 Friend from Church said to go to Repco Malaga & ask for a new button/ lever cos it might have snapped internally. So I did & John & the team was 1 somehow able to keep the window up by turning my ignition on & recommended getting a new console. Is affordable & I'm going to pick it up next time I have a day off. Overall brilliant & friendly service. Truly recommend it to everyone 👍

Disappointed in Repco Malaga I paid for a tap set including delivery I called them to see why they did not deliver they say delivery services end at 1pm I go into the store next day to pick up the tap set it has already been paid for I said i will take the tap set as I already paid for it including delivery and to credit the delivery fee into my account instead she did the opposite of what I asked disappointing

Don't buy anything from malaga store the staff have no idea whatsoever about car and engine I bought an engine oil according to their recommendations the oil is ok for the car but as soon as I changed the oil the engine light came on the oil sign light turned on and when I took it to a Mechanic he said it's the oil that I used from repco was the cause and this oil not ment to be to for your car So I went to the store and explained the situation unfortunately they did nothing at all even though they recommended the oil Very bad customer service completely ignorant about their products